Contact - Petmed

Don’t hesitate to contact us!

We love talking with our clients and learning about their pet’s life. If you have a question about your policy or need to make a change, please pick up the phone.

Postal Address:PetmedLocked Bag 9021Castle Hill NSW 1765Australia
Telephone: 1300 732 172 8:30am-5pm (Australian Eastern Standard Time, GMT +10:00)
Fax: 1300 732 172
Email: admin@petmed.net.au
Complaints: Complaints Process
Administered By:PetSure (Australia) Pty LtdABN 95 075 949 923AFS Licence No: 420183

Underwritten By:The Hollard Insurance Company Pty Ltd (www.hollard.com.au)ABN 78 090 584 473AFS Licence No: 241436

We cover pets from 8 weeks to No Upper Age Limit! Click here & get a quote in 30 secs

Petmed is issued by The Hollard Insurance Company Pty Ltd ABN 78 090 584 473, AFSL 241436, is arranged and administered by PetSure (Australia) Pty Ltd ABN 95 075 949 923, AFSL 420183 (PetSure) and is promoted and distributed by PetSure’s Authorised Representative (AR), Marketing Services Pty Ltd ABN 95 163 172 683, AR 458417. Any advice provided is general only and does not take into account your individual objectives, financial situation or needs. Please consider the Product Disclosure Statement (PDS) to ensure this product meets your needs before purchasing. PDS and Target Market Determination available at petmed.net.au.

Lifetime Cover* & Lifelong Cover* As long as there are no breaks or gaps in cover and subject to the terms and conditions of your renewing policy. 8,000 + Pets* Since 2005 . Over 90% claims paid in 5 days* Based on average monthly claims data by Petsure for Petmed 2020.